Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Computer crashed recently, was using Ver. 3.6.15, now using 4.0, How can I get bookmarks from old ver. that was on old computer. All files from that computer now on new computer under HD1?

  • 5 uphendule
  • 7 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu TonyE

more options

Computer crashed recently, was using Ver. 3.6.15, now using 4.0, How can I get bookmarks from old ver. that was on old computer. All files from that computer now on new computer under HD1?

Computer crashed recently, was using Ver. 3.6.15, now using 4.0, How can I get bookmarks from old ver. that was on old computer. All files from that computer now on new computer under HD1?

Isisombululo esikhethiwe

bookmarks.html does not contain your bookmarks, that file is no longer used to store them.

Are you sure you are looking in the right folder, you are possible looking in the installation folder for Firefox rather than the profile folder. The following link gives details about the location of the profile folder - http://kb.mozillazine.org/Profile_folder_-_Firefox

If you can not find places.sqlite you may not have access to your old profile folder.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (5)

more options

First you need to find your old profile folder (location where Firefox stores user data). Make sure that Windows is set to view hidden files, for details of how to do that see http://www.bleepingcomputer.com/tutorials/tutorial151.html

Now search the old hard drive for a file called places.sqlite, that file should exist in your old profile folder, along with files named key3.db, signons.sqlite, cookies.sqlite and quite a few others. You can then copy the relevant data files into your current profile folder. For details of how to find the current profile folder, and what files you can copy see https://support.mozilla.com/kb/Recovering+important+data+from+an+old+profile

more options

Tony,

On the old hard drive there is not a file called places.sqlite, instead under the Defaults folder is a Profile Folder with a fine named Bookmarks.html. I've tried to import that file into the new version of Firefox. Either it's not working or I can't find it.

Thanks for your help.

Gene

more options

Isisombululo Esikhethiwe

bookmarks.html does not contain your bookmarks, that file is no longer used to store them.

Are you sure you are looking in the right folder, you are possible looking in the installation folder for Firefox rather than the profile folder. The following link gives details about the location of the profile folder - http://kb.mozillazine.org/Profile_folder_-_Firefox

If you can not find places.sqlite you may not have access to your old profile folder.

more options

Tony,

I finally figured it out, I was looking in the wrong place as you suggested. I could not have done it without your help! Thanks!

more options

You're welcome