Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox having issues with embedded media websites

  • 4 uphendule
  • 3 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu purefireuser

more options

I actually have two issue which maybe the same issue. 1. Certain sites that I regular navigate to that have some sort of embedded media, the media does not display. As an example on the site http://odb.org/, in the top left corner is a player which displays in Chrome and IE and displayed in Firefox prior to 4.0 but now only displays a white box but no play button or volume control. Other websites with different media types are blank. I have a site with code that displays an embedded interactive speaking character and the portion of the screen is should display remains blank.

2. Second issue, maybe related is while the Firefox 4.0 appears to be fast. On the same sites with embedded media or with complex pages (probably has stuff I don't know is there), the page attempts to load and you see the waiting for or transferring message in the bottom left corner. It takes a while and then if you attempt to click anywhere on the page you get the "not responding" message but the page eventually loads possible with missing content. Heck I have this problem accessing the Firefox support page.

I actually have two issue which maybe the same issue. 1. Certain sites that I regular navigate to that have some sort of embedded media, the media does not display. As an example on the site http://odb.org/, in the top left corner is a player which displays in Chrome and IE and displayed in Firefox prior to 4.0 but now only displays a white box but no play button or volume control. Other websites with different media types are blank. I have a site with code that displays an embedded interactive speaking character and the portion of the screen is should display remains blank. 2. Second issue, maybe related is while the Firefox 4.0 appears to be fast. On the same sites with embedded media or with complex pages (probably has stuff I don't know is there), the page attempts to load and you see the waiting for or transferring message in the bottom left corner. It takes a while and then if you attempt to click anywhere on the page you get the "not responding" message but the page eventually loads possible with missing content. Heck I have this problem accessing the Firefox support page.

All Replies (4)

more options

That is Flash content on the http://odb.org/ site.
Make sure that your security software (firewall) doesn't block or restrict the plugin-container process.

See also:


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

  • Don't make any changes on the Safe mode start window.

See:

more options

Nope. Went through that list before and nothing. For kicks, I try it all again. I turned off every add-on but Shockwave and that didn't work either. Also, on the Adobe Flash test page the Flash portion of the screen does not display when I use FireFox but does when I use Chrome, so I couldn't check the whole hardware acceleration setting anyway. I had reboot issues when I was forced to upgrade to Firefox. I am wondering whether my download is somehow corrupt. And if you were wondering, Safe mode didn't work either. When's the next Firefox patch. funny thing is everything worked well in Firefox 3.6 and below, so either the update to 4.0 or the download process broke something.

more options

Removed this post, problem corrected

Okulungisiwe ngu purefireuser

more options

Success!!! That was it. I downloaded Firefox 4.0 again and now it appears the odb.org page displays the play button and the Adobe Flash page loads correctly as well. Thanks for taking the time to respond anyway.