Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

"Original" window dissapeared

  • 2 uphendule
  • 1 inale nkinga
  • 5 views
  • Igcine ukuphendulwa ngu Melvin

Melvin
Melvin
more options

I have a really weird problem.

I use FF 4 and I also have these app tabs. When you open a link in a new window, this window does not contain these apps. I also noticed that this window does not show suggestions based on my browsing history when I begin typing in the address bar. That's no problem for me -I'm not sure though if this is normal.

Now my problem: I had two windows opened. Number 1 is the "original" window (= normal), with the app tabs and the browser history showing up. Number 2 is a new window I opened when right-clicking a link. So, I closed window 1 and after that I closed window 2. Now, when I open FF, I get the last window, what means: It doesn't work as it is supposed to. (It shows no browser history, etc.) It's hard for me to explain, but I hope you understand ;)

My question: How do I get the "original" window back?

I have a really weird problem. I use FF 4 and I also have these app tabs. When you open a link in a new window, this window does not contain these apps. I also noticed that this window does not show suggestions based on my browsing history when I begin typing in the address bar. That's no problem for me -I'm not sure though if this is normal. Now my problem: I had two windows opened. Number 1 is the "original" window (= normal), with the app tabs and the browser history showing up. Number 2 is a new window I opened when right-clicking a link. So, I closed window 1 and after that I closed window 2. Now, when I open FF, I get the last window, what means: It doesn't work as it is supposed to. (It shows no browser history, etc.) It's hard for me to explain, but I hope you understand ;) My question: How do I get the "original" window back?

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try:

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
Melvin
Melvin Umnikazi wombuzo
more options

I tried shutting down all extensions, but that didn't solve the problem. The localstore solution didn't work as well. Anyone else has an idea?