I have downloaded Firefox 5.0.1 4 times but the 3.6.19 version still shows up in the "about Firefox" box. Firefox says I have the latest version, but it just does not reflect it in the "about" box.
When I tried the 2nd, 3rd, and 4th time to download 5.0.1, Firefox states that I have the latest version installed, but it still shows up as version 3.6.19 in the "about Firefox" box. And this older version is also reflected in your "educated guesses" about my current browser below.
When I tried the 2nd, 3rd, and 4th time to download 5.0.1, Firefox states that I have the latest version installed, but it still shows up as version 3.6.19 in the "about Firefox" box. And this older version is also reflected in your "educated guesses" about my current browser below.
Okulungisiwe ngu James
All Replies (1)
If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
- Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
- Trash the current Firefox application to do a clean (re-)install
- Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.