Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

After windows crashes with firefox open profile always needs to be recreated

  • 1 baphendule
  • 5 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu finitarry

plangley
plangley
more options

Anytime windows crashes or my computer unexpectedly restarts and Firefox is open, the "restore session" screen comes up, then no matter what (if anything) is clicked, Firefox promptly locks up.

I have to create a new profile and copy over the profile folder contents every single time. It is very annoying and frustrating.

I have tried deleting the entire profile folder after the crash, no change. I have uninstalled and reinstall Firefox (with and without thunderbird), no change. I have even go through the registry and manually deleted any mozilla and firefox key. It has been going on in releases 4.x, 6, and now 7.0.1

Anytime windows crashes or my computer unexpectedly restarts and Firefox is open, the "restore session" screen comes up, then no matter what (if anything) is clicked, Firefox promptly locks up. I have to create a new profile and copy over the profile folder contents every single time. It is very annoying and frustrating. I have tried deleting the entire profile folder after the crash, no change. I have uninstalled and reinstall Firefox (with and without thunderbird), no change. I have even go through the registry and manually deleted any mozilla and firefox key. It has been going on in releases 4.x, 6, and now 7.0.1

Okulungisiwe ngu plangley

All Replies (1)

finitarry
finitarry
more options

Why not back up your profile (back to the Firefox parent directory), so that you can put it back easily? That way, you save the profiles.ini file as well as the profile.

http://kb.mozillazine.org/Protect_the_profiles_contents