Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Updated Adobe flash/ still cannot view videos

  • 2 uphendule
  • 2 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu minutemouse

minutemouse
minutemouse
more options

PLEASE help me! I downloaded the latest version of Firefox & I downloaded the Adobe Flash player... when I try to view a video -it says i can only view if I download the Flash Player!

PLEASE help me! I downloaded the latest version of Firefox & I downloaded the Adobe Flash player... when I try to view a video -it says i can only view if I download the Flash Player!

Isisombululo esikhethiwe

Your flash is NOT up to date, your system is showing Shockwave Flash 10.0 r32 and the current flash is 11.1.102.55 or as would be reported here 11.1 r102

Install the current Flash Player

  1. install Flash from http://get.adobe.com/flashplayer/ but before you install, uncheck the Security Scan Plus. It has nothing to do with Flash Player and such additional baggage during installation is known as crapware. Only install the Flash Player.
  2. If the installation does not start use "Ctrl+J" to find the downloaded install and run it.
  3. When the install actually begins in an installation window, bring Firefox down with "Alt+F" (File) > Exit.
  4. If the installation does not proceed, then bring up the Windows Task Manager ("Ctrl+Alt+Del"), click on the "Processes" tab of the WTM and look for firefox.exe and plugins-container.exe and terminate if running.
  5. Check all of your Firefox plug-ins at http://www.mozilla.org/plugincheck/
  6. Restart windows, then bring up Firefox
  7. Check your Flash installation at http://www.adobe.com/software/flash/about/ to show that you have the latest Flash installed. (don't press the play now button).
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

David McRitchie
David McRitchie
more options

Isisombululo Esikhethiwe

Your flash is NOT up to date, your system is showing Shockwave Flash 10.0 r32 and the current flash is 11.1.102.55 or as would be reported here 11.1 r102

Install the current Flash Player

  1. install Flash from http://get.adobe.com/flashplayer/ but before you install, uncheck the Security Scan Plus. It has nothing to do with Flash Player and such additional baggage during installation is known as crapware. Only install the Flash Player.
  2. If the installation does not start use "Ctrl+J" to find the downloaded install and run it.
  3. When the install actually begins in an installation window, bring Firefox down with "Alt+F" (File) > Exit.
  4. If the installation does not proceed, then bring up the Windows Task Manager ("Ctrl+Alt+Del"), click on the "Processes" tab of the WTM and look for firefox.exe and plugins-container.exe and terminate if running.
  5. Check all of your Firefox plug-ins at http://www.mozilla.org/plugincheck/
  6. Restart windows, then bring up Firefox
  7. Check your Flash installation at http://www.adobe.com/software/flash/about/ to show that you have the latest Flash installed. (don't press the play now button).
minutemouse
minutemouse Umnikazi wombuzo
more options

I got it up & running! Thank you for your help!!!!