Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Trying to load version 9. Currently on 8. MacBookPro. Will not install and firefox installer symbol will not install on Applications list?

  • 2 uphendule
  • 7 zinale nkinga
  • 5 views
  • Igcine ukuphendulwa ngu Tgrant1362

Tgrant1362
Tgrant1362
more options

Not sure if I'm using the right terms but.. -Firefox 8.0.1 is now on my Mac Applications list. -When I tried to upgrade to version 9, it would not drag into my applications folder. -The installer symbol is "stuck" on the desktop and will not transfer into the application folder. -Each time I open the computer, I now have to restart firefox and also get a warning that "this was downloaded from the internet". -The whole system seems to have slowed down

Not sure if I'm using the right terms but.. -Firefox 8.0.1 is now on my Mac Applications list. -When I tried to upgrade to version 9, it would not drag into my applications folder. -The installer symbol is "stuck" on the desktop and will not transfer into the application folder. -Each time I open the computer, I now have to restart firefox and also get a warning that "this was downloaded from the internet". -The whole system seems to have slowed down

Isisombululo esikhethiwe

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 2

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Isisombululo Esikhethiwe

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.

Okulungisiwe ngu cor-el

Tgrant1362
Tgrant1362 Umnikazi wombuzo
more options

Thank you for your suggestion. Worked perfectly. Am 77 and trying to keep up with all this but do get frustrated now and then. Appreciate your help.