Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

FF bar is there but no window; have reinstalled, restarted: no soap. Ideas? OS 10.6.8 on an iMac.

  • 2 uphendule
  • 3 zinale nkinga
  • 9 views
  • Igcine ukuphendulwa ngu johnghoakes

more options

I can't open Firefox window: have reinstalled, restarted computer. FF shows up in dock. Click on it, Firefox menu bar shows up, is not grayed out, but unresponsive. To quit the program, I have to go to "Force quit" in Finder.

I can't open Firefox window: have reinstalled, restarted computer. FF shows up in dock. Click on it, Firefox menu bar shows up, is not grayed out, but unresponsive. To quit the program, I have to go to "Force quit" in Finder.

Isisombululo esikhethiwe

Try to repair the disk permissions:


Try to remove the Firefox plist file (org.mozilla.firefox.plist).

Go to "~/Library/Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist).


See also:

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

more options

Isisombululo Esikhethiwe

Try to repair the disk permissions:


Try to remove the Firefox plist file (org.mozilla.firefox.plist).

Go to "~/Library/Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist).


See also:

more options

Thanks so much: removing the plist was the trick.