Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

A box with a blue outline appeared in my bookmark drop-down menu. I can't get rid of it, and it obstructs the view of the bookmarks as I scroll up or down. Help!

  • 1 baphendule
  • 1 inale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu cor-el

more options

I was trying to bookmark a page, using the "Choose" menu in the bookmarks. I must have touched a key by accident, and a box with a blue outline & the name of one of my folders appeared in my bookmark drop-down menu. At first the box contained the folder name, then I was trying to delete the box, and erase the name, thinking it might get rid of the box, but it didn't. I can't get rid of this box! It obstructs the view of what is underneath. It stays in the same position as I scroll up & down in the drop-down menu, and it hides what is underneath. Please help me get rid of this box. It is driving me crazy! Thanks!

I was trying to bookmark a page, using the "Choose" menu in the bookmarks. I must have touched a key by accident, and a box with a blue outline & the name of one of my folders appeared in my bookmark drop-down menu. At first the box contained the folder name, then I was trying to delete the box, and erase the name, thinking it might get rid of the box, but it didn't. I can't get rid of this box! It obstructs the view of what is underneath. It stays in the same position as I scroll up & down in the drop-down menu, and it hides what is underneath. Please help me get rid of this box. It is driving me crazy! Thanks!

All Replies (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).


See also: