Firefox crashes

13 uphendule
10 zinale nkinga
1 view
Igcine ukuphendulwa ngu finitarry

12 iminyaka edlule

9/22/12 03:41

From the day I upgraded to Firefox Version 15, I am facing multiple crashes. I have also tried disabling graphic hardware acceleration, but with very less improvement.

Frequent crashes are very annoying, Please help.

From the day I upgraded to Firefox Version 15, I am facing multiple crashes. I have also tried disabling graphic hardware acceleration, but with very less improvement. Frequent crashes are very annoying, Please help.

Answer 1 · 2012-09-22 03:41:28

finitarry

9/22/12 08:22

https://support.mozilla.org/en-US/kb/Firefox%20crashes

Answer 2 · 2012-09-22 03:41:28

Zmint Umnikazi wombuzo

9/22/12 17:53

Here is the feedback as what I have tried -----

Table of Contents Update your software Update Firefox ------ DONE Update your plugins--- DONE Update Windows--------- DONE Update your drivers---- DONE Update your Internet Security software -- DONE Check for viruses or spyware-------------------- DONE Check to see if the crash happens in safe mode ---------- NOT TRIED

I have already disabled all plugins and most of the extensions also. I firmly believe the crash will not happen in Safe mode and some of my extension is the actual culprit. I don't have to many extensions installed, (See attache snap-short) so I tried disabling them but could not locate the one causing the problem. I would really appreciate if someone could interpret the attached crash report (s) and point-out the actual extension which may be causing the crash.

Thanks.

Answer 3 · 2012-09-22 03:41:28

finitarry

9/23/12 05:27

I would bet on Norton Toolbar. Norton products have caused problems with Firefox in the past.

Answer 4 · 2012-09-22 03:41:28

Zmint Umnikazi wombuzo

9/23/12 11:05

Your are right, I also strongly feel so. I will try disabling it any see if it helps.

But it is strange that It was working without a hitch in the previous version of Firefox and I highly depended on its Identity Safe Feature.

Okulungisiwe Septhemba 23, 2012 11:06:12 -0700 ngu Zmint

Answer 5 · 2012-09-22 03:41:28

swift52686

9/23/12 14:01

I have IDM CC As well. Once I disabled that it hasn't crashed anymore.

Answer 6 · 2012-09-22 03:41:28

Zmint Umnikazi wombuzo

9/30/12 23:36

And finally when I thought the ordeal was over, here it started again. But this time I think it started after I updated my flash player to the latest version ????? . Or could it be that Firefox is not good enough to handle 42 windows with total 224 Tabs open at the same time.

Answer 7 · 2012-09-22 03:41:28

finitarry

10/1/12 05:56

That is a bit much. Why do you need to have that many windows open? You are probably overloading the operating system.

Answer 8 · 2012-09-22 03:41:28

Zmint Umnikazi wombuzo

10/1/12 14:39

'Out of sight, Out of Mind' Being a online seller, I keep a eye on new products that I can include in my sale list. When I find a potential interesting item, It stays there until I finalize it. Thanks to session manager who saves session even after a crash.

Need of the time is , Multiple online email clients, actual sale window, sale item list, feedback received, Online account detail etc, etc...... all accumulate to so many windows. Moreover with Intel i3, 4 GB RAM, with Windows 7 in command, I don't think it a overload, considering these combination are meant for multitasking. However, thanks for your valued suggestion, I will try to close some windows.