We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

cannot access links from hotmail mail

  • 1 baphendule
  • 2 zinale nkinga
  • 8 views
  • Igcine ukuphendulwa ngu the-edmeister

lindync
lindync
more options

since changing my browser to firefox I have a new problem when in my hotmail acct. I have no problem signing in, but I cannot access any links from my mail. Whenever I click on a blue link, nothing happens

since changing my browser to firefox I have a new problem when in my hotmail acct. I have no problem signing in, but I cannot access any links from my mail. Whenever I click on a blue link, nothing happens

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

When in Safe Mode...

  • The status of plug-ins is not affected.
  • Custom preferences are not affected.
  • All extensions are disabled.
  • The default theme is used, without a persona.
  • userChrome.css and userContent.css are ignored.
  • The default toolbar layout is used.
  • The JIT Javascript compiler is disabled.
  • Hardware acceleration is disabled.

If not, see this:
https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fi...