hello agilez, Norton confidential seems to play a role in your crashes. can you try to disable or remove this program until the issue is getting looked into further and a possible fix is available. thank you

Have you tried running Norton's Live Update? I found this with a google search:

http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-24-and-Chrome-30-Support-for-Norton-Toolbar/td-p/1022717

This isn't true for me. Unless I disable Norton Toolbar FF24 repeatedly crashes( once every 20 min. or so). This only happened when updating to FF24. I have the latest NIS & I have run Live Update. I also have this problem on another computer.

Thanks

Yes, I see that others on Norton's forum are reporting this:

http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-24-still-crashes-when-the-NIS-toolbar-is-enabled/td-p/1023987

Since this is a compatibility issue with the Norton Toolbar and Firefox 24 you'll have to wait for a fix from Norton and disable the Toolbar in the meantime.

Thanks Alice. The funny thing is I don't even use the Toolbar( I hide it ), but in order to have Identity Safe the Toolbar must be enabled.

canyonlight3142, You did say that you have run Norton's Live Update. The first Norton link I posted (this one) said, You may need to run LiveUpdate and reboot a few times before your product is completely updated to the latest version.

If you have run LiveUpdate and rebooted the computer until there were no more available updates and if the Norton Toolbar is still causing Firefox 24 to crash then your best bet would be to add that information to Norton's forum, maybe to the thread I linked before, here.

Alice,

       I went to the Norton site but can't figure out how to post.I registered but can't see any new message link.

canyonlight3142 (and any other Norton users who want to post a question on Norton's forum)

If you go to http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-24-still-crashes-when-the-NIS-toolbar-is-enabled/td-p/1023987 There's an orange "Reply" button to add a new post in that thread. There's also a "Type your question here" box to ask a new question. If you need to register and sign in to the forum to post, the forum software will tell you that. If you have problems registering and signing in to the forum, the Help link takes you to http://community.norton.com/t5/help/faqpage

Alice, Done. Thanks for taking an interest.

I have having a horrific time with Firefox 24 crashing. I have run many anti-virus, tried suggestions on here. Then I decided to run the ADS Spy tool in the Misc. Tools that come with Hijack This from Trend Micro.

The results showed four supposed "Microsoft" folders, that were odd. I am familiar with Microsoft folder types but these were very odd, not only because of where they were, but also because when I tried to find them in the detected location, they were not there!! And I DO have "Show Hidden Files and Folders" enabled.

I looked all over for the folders, inside EVERY other Microsoft folder in "Applications", both in the "All Users" and the personalized one that is also found there as well as in Local Settings. They weren't there either. They were detected as being in: Docs and Settings > Local Users > Applications > Microsoft then named as, (not exact names, I forgot to write them out but these are representative of those names):

   yv9d0fkyxb4e
   vq5stu20izqm
   u3vxf7d5wrk8
   qo0c6ep2vvi1 

These are usually the kinds of names tagging viruses/trojans. And I keep close tabs on what is inside folders, I've learned over time to do that, not just rely on antivirus software. It has paid off more than a few times. But these kind of names are usually found as some kind of text files if it's a virus. And I KNOW that they were not there before. I had run ADS Spy about two weeks earlier. With names like that I would have seen them as obviously suspicious.

So.... I deleted them from Hijack This when they were found in a second scan for ADS Spy entries, and once again I could not find them anywhere.

Since then my computer has been working perfectly as has Flash Player and Windows Media Player. Not one crash or glitch and I am on my computer all day and night until bed.

Try uninstalling .NET Framework 3.5 entirely.

Restart.

Reinstall .NET Framework 3.5 and updates

Solved the problem of both Internet Explorer, Firefox 24, AND Flash Player constantly crashing. Learned about the problem from a neighbor's son who is a Tech. It worked.