We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why will Google+ comments work for me in Private Browsing mode but not in regular browsing?

  • 8 uphendule
  • 2 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu pithom

pithom
pithom
more options

For some reason, I cannot reply to any Google Plus comment on any Google service when Firefox is in regular browsing mode. I can, however, reply to all Google Plus comments on YouTube and Google Plus in Private Browsing mode. Google Plus comments work in Chrome as well. I can post a comment in all browsers in all modes, but I cannot reply to or mark as spam any Google Plus comment in Firefox when it is not in Private Browsing mode.

For some reason, I cannot reply to any Google Plus comment on any Google service when Firefox is in regular browsing mode. I can, however, reply to all Google Plus comments on YouTube and Google Plus in Private Browsing mode. Google Plus comments work in Chrome as well. I can post a comment in all browsers in all modes, but I cannot reply to or mark as spam any Google Plus comment in Firefox when it is not in Private Browsing mode.

Isisombululo esikhethiwe

Starting in Safe Mode works. Do I disable my add-ons one by one to see which one is responsible?

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (8)

pithom
pithom Umnikazi wombuzo
more options

Oh, and this is a screenshot of my problem.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

This could be a glitch with your third party cookie setting. Services like Google that distribute content over multiple servers may not work well using the "From visited" setting instead of the "Always" setting. If you would like to test, you can modify that setting on the Privacy tab of the Options dialog:

orange Firefox button (or Tools menu) > Options > Privacy

Make any difference?

pithom
pithom Umnikazi wombuzo
more options

Nope. No difference.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Note that you have privacy related extensions that might be blocking cookies.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

You can inspect and manage the permissions for the domain in the currently selected tab via these steps:

  • Click the "Site Identity Button" (globe/padlock) on the location bar
  • Click "More Information" to open Page Info
  • Go to the Permissions tab
  • Tools > Page Info > Permissions
pithom
pithom Umnikazi wombuzo
more options

Isisombululo Esikhethiwe

Starting in Safe Mode works. Do I disable my add-ons one by one to see which one is responsible?

pithom
pithom Umnikazi wombuzo
more options

I've found which add-on was responsible. Problem solved.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you tell us which extension caused it as it helps other who read this?

pithom
pithom Umnikazi wombuzo
more options

Sure. It was very likely SmartVideo for YouTube with possible contribution to the problem from BetterPrivacy (though if so, I'm not sure how).