Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

My internet is very good, is excelent, the best it could be, but when I'm using firefox, everithing loads very slowly! What can I do?

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Diego Victor

joaogsilva
joaogsilva
more options

Usually on youtube, when I'm trying to write something, only one letter apears, while the rest keeps loading.

Usually on youtube, when I'm trying to write something, only one letter apears, while the rest keeps loading.

Isisombululo esikhethiwe

Hello,

Try turn off the hardware acceleration:

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Also:

You have two Adobe Shockwave for Director Netscape installed in you computer:

  • Adobe Shockwave for Director Netscape plug-in, version 12.0.9.149
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.6.147
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

Diego Victor
Diego Victor
more options

Isisombululo Esikhethiwe

Hello,

Try turn off the hardware acceleration:

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Also:

You have two Adobe Shockwave for Director Netscape installed in you computer:

  • Adobe Shockwave for Director Netscape plug-in, version 12.0.9.149
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.6.147