We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Displaying pdf files

  • 2 antwoorde
  • 1 het hierdie probleem
  • 5 views
  • Laaste antwoord deur osborneuk

osborneuk
osborneuk
more options

Hi since a recent move to a new laptop and re-install of TB 78.11.0 (64-bit) I am unable to display *.PDF attachments. I get the message that the helper App isn't installed. I have Adobe Acrobat DC installed on the laptop. Options:Attachments is set to 'Use Adobe acrobat dc' as default.

Annoying

Thanks Mike

Hi since a recent move to a new laptop and re-install of TB 78.11.0 (64-bit) I am unable to display *.PDF attachments. I get the message that the helper App isn't installed. I have Adobe Acrobat DC installed on the laptop. Options:Attachments is set to 'Use Adobe acrobat dc' as default. Annoying Thanks Mike

Gekose oplossing

delete the setting for PDF from the options and then open one to generate a new entry. My guess if the current one is pointing to the wrong install location, perhaps from a previous computer.

Lees dié antwoord in konteks 👍 1

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Gekose oplossing

delete the setting for PDF from the options and then open one to generate a new entry. My guess if the current one is pointing to the wrong install location, perhaps from a previous computer.

osborneuk
osborneuk Vraag-eienaar
more options

Thanks, Matt. I had copied across the 'Profile' from my old machine!