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Displaying pdf files

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by osborneuk

osborneuk
osborneuk
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Hi since a recent move to a new laptop and re-install of TB 78.11.0 (64-bit) I am unable to display *.PDF attachments. I get the message that the helper App isn't installed. I have Adobe Acrobat DC installed on the laptop. Options:Attachments is set to 'Use Adobe acrobat dc' as default.

Annoying

Thanks Mike

Hi since a recent move to a new laptop and re-install of TB 78.11.0 (64-bit) I am unable to display *.PDF attachments. I get the message that the helper App isn't installed. I have Adobe Acrobat DC installed on the laptop. Options:Attachments is set to 'Use Adobe acrobat dc' as default. Annoying Thanks Mike

Chosen solution

delete the setting for PDF from the options and then open one to generate a new entry. My guess if the current one is pointing to the wrong install location, perhaps from a previous computer.

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Matt
Matt
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Chosen Solution

delete the setting for PDF from the options and then open one to generate a new entry. My guess if the current one is pointing to the wrong install location, perhaps from a previous computer.

osborneuk
osborneuk Question owner
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Thanks, Matt. I had copied across the 'Profile' from my old machine!