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Update doesn't work - goes into a continuous "connecting with server" mode. Asked before, no response. HELP!

  • 1 reply
  • 13 have this problem
  • 6 views
  • Last reply by cor-el

Buttergon
Buttergon
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Each time the 'update' icon comes up (for months, now), I click to update. It never goes beyond 'connecting with update server' mode. Have never had this problem with updates to new versions before. This happens every single time the update icon comes up.

Each time the 'update' icon comes up (for months, now), I click to update. It never goes beyond 'connecting with update server' mode. Have never had this problem with updates to new versions before. This happens every single time the update icon comes up.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.