Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Firefox is asking me what program I want to use to open firefox. It has never done this before.

  • 1 svar
  • 1 har dette problem
  • 1 visning
  • Seneste svar af SafeBrowser

more options

Several days ago an XP internet Security 2012 invaded my computer. It would not let me do anything except sign up for a $60 program. It did allow me to send a message to its support stall. But of course I could not get to my email to read their answer. Yesterday I went to safe mode Firefox and that allowed me to get to my email. The message from XP internet security apologized and suggested that I set the date on my computer 6 days ahead and that would remove their program. So I did and their program is gone. But now whenever I want to use firefox it asks me what program I want to use, I select Firefox and the site opens. Also I can not change to date back to normal. When I go to the control panel and click on date and time, it says application not found and does the same thing for most everything else in the control panel.

Several days ago an XP internet Security 2012 invaded my computer. It would not let me do anything except sign up for a $60 program. It did allow me to send a message to its support stall. But of course I could not get to my email to read their answer. Yesterday I went to safe mode Firefox and that allowed me to get to my email. The message from XP internet security apologized and suggested that I set the date on my computer 6 days ahead and that would remove their program. So I did and their program is gone. But now whenever I want to use firefox it asks me what program I want to use, I select Firefox and the site opens. Also I can not change to date back to normal. When I go to the control panel and click on date and time, it says application not found and does the same thing for most everything else in the control panel.

Alle svar (1)

more options

XP internet Security 2012 is malware masquerading as anti-malware. You may need to go to an un-infected computer to read the following article, to download the tools needed to remove it (then transport them to your infected system on a CD or DVD; avoid using a pin/jump/thumb/USB drive to transport the files as it can become infected).


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins after you get the infection cleared. Check your plug-ins and update as necessary:

Ændret af SafeBrowser den