Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox recently has been infected with putrr18 and redirected site. Will reinstall a fresh copy of frefox help?

  • 1 reply
  • 15 have this problem
  • 1 view
  • Last reply by FredMcD

more options

Firefox recently has been infected with putrr18 and redirected site. Also, it opens a new hijack website whenever I logon into any site.

Firefox recently has been infected with putrr18 and redirected site. Also, it opens a new hijack website whenever I logon into any site.

Chosen solution

Before doing anything;

Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Before doing anything;

Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.