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56.0.1 not working

Chuckie-
Chuckie-
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After automatic update to 56.0.1 Browser totally crashed and become useless. Unable to connect to any host(even local addresses), if I write and submit google.com in the the addressline - it just reloads tab or add new empty tab(see attached picture). On chrome browser everything works correct. After Firefox complete remove(even regedit data was cleaned) and installation any firefox build (56.0.1 and older) issue been reproduced exactly the same way. Issue looks the same as this one: https://support.mozilla.org/en-US/questions/1179438#question-reply Different troubleshootings also didn't helped, also my system doesn't have any viruses and other harmful utils. Just know that some problem appeared in 56.0.1

After automatic update to 56.0.1 Browser totally crashed and become useless. Unable to connect to any host(even local addresses), if I write and submit google.com in the the addressline - it just reloads tab or add new empty tab(see attached picture). On chrome browser everything works correct. After Firefox complete remove(even regedit data was cleaned) and installation any firefox build (56.0.1 and older) issue been reproduced exactly the same way. Issue looks the same as this one: https://support.mozilla.org/en-US/questions/1179438#question-reply Different troubleshootings also didn't helped, also my system doesn't have any viruses and other harmful utils. Just know that some problem appeared in 56.0.1

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi Chuckie-, I'll repeat my reply here:

The Firefox 56.0.1 updater switches users with 64-bit Windows 7/8/8.1/10 from the traditional 32-bit version of Windows to the 64-bit version. This seems to have some odd side effects on some systems that we haven't always been able to sort out.

In some cases, the issues can be resolved by the workaround of reinstalling 32-bit Firefox. That may not be a permanent fix, but if you did want to try that, see: How to opt out of 32-bit Firefox migration to 64-bit.