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Password manager stopped working a few days ago

Windows7email
Windows7email
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Windows 7 64 bit, Password manager will work now as long as I do not reboot or turn the computer off. Once it is re booted, I must add the passwords back in. Yes I do check the box to store the password. have reloaded the software twice. No change. This problem started about 5 days ago. 

	Thunderbird

Version 60.3.2 Build ID 20181128113928 Update History Update Channel release User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:60.0) Gecko/20100101 Thunderbird/60.3.2 OS Windows_NT 6.1 Profile Folder C:\Users\Kens\AppData\Roaming\Thunderbird\Profiles\avyb8thh.default (Local drive) Enabled Plugins about:plugins Build Configuration about:buildconfig Memory Use about:memory Performance about:performance Registered Service Workers about:serviceworkers Multiprocess Windows 0/0 (Disabled) Stylo content = true (enabled by default), chrome = true (enabled by default) Google Key Missing Mozilla Location Service Key Missing Safe Mode false Profiles about:profiles

Windows 7 64 bit, Password manager will work now as long as I do not reboot or turn the computer off. Once it is re booted, I must add the passwords back in. Yes I do check the box to store the password. have reloaded the software twice. No change. This problem started about 5 days ago. Thunderbird Version 60.3.2 Build ID 20181128113928 Update History Update Channel release User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:60.0) Gecko/20100101 Thunderbird/60.3.2 OS Windows_NT 6.1 Profile Folder C:\Users\Kens\AppData\Roaming\Thunderbird\Profiles\avyb8thh.default (Local drive) Enabled Plugins about:plugins Build Configuration about:buildconfig Memory Use about:memory Performance about:performance Registered Service Workers about:serviceworkers Multiprocess Windows 0/0 (Disabled) Stylo content = true (enabled by default), chrome = true (enabled by default) Google Key Missing Mozilla Location Service Key Missing Safe Mode false Profiles about:profiles

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Do you use CCleaner or other program including AV which can clean up files. Such products can cause havoc with sesson, password etc files. If yes, then make C:\Users\Kens\AppData\Roaming\Thunderbird folder exempt from being scanned.

Windows7email
Windows7email Question owner
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Thanks! That was the issue.