Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Downloading messages

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by david

more options

Had a Thunderbird account years ago. Just installed it again. Problem is that it is downloading all email messages clear back to 2016. I keep turning it off, but every time I check for new mail, it starts downloading everything from years ago. My settings are set to download only the last three months worth of messages. What can I do to fix this?

Susan

Had a Thunderbird account years ago. Just installed it again. Problem is that it is downloading all email messages clear back to 2016. I keep turning it off, but every time I check for new mail, it starts downloading everything from years ago. My settings are set to download only the last three months worth of messages. What can I do to fix this? Susan

All Replies (1)

more options

I am not aware of such a setting. Are you referring to the setting to delete older than three months? If so, it first needs to download them before doing that.