Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

broadband provider is closing down

  • 1 reply
  • 0 have this problem
  • 7 views
  • Last reply by david

tcabrowne
tcabrowne
more options

Hi my Broadband provider is closing down. I use Mozilla to view all my emails and have multiple folders with emails stored in them. Do I need to copy over all the emails to my new gmail account or will they stay filed in Mozilla? I am worried that they will all disappear

Hi my Broadband provider is closing down. I use Mozilla to view all my emails and have multiple folders with emails stored in them. Do I need to copy over all the emails to my new gmail account or will they stay filed in Mozilla? I am worried that they will all disappear

All Replies (1)

david
david
  • Top 10 Contributor
more options

If this is a POP account, the messages will still be there on your PC. If an IMAP account, click File>offline>download to save the messages to PC and then immediately create a Local Folder to copy them to. (you can also use the importexport addon to assist in this - or exit Thunderbird after download and use Windows File Explorer to copy from imapmail folder to Local Folders folder. )But first verify all folders are set for offline use by clicking the 'advanced' tab at synchronization&storage