Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I permanently delete a bookmark? Running 3.0.8

  • 4 replies
  • 5 have this problem
  • 2 views
  • Last reply by cor-el

more options

I am currently running 3.0.8. For unknown reasons I am unable to upgrade. I have several bookmarks that I am unable to permanently delete. I can delete them during my session but when I close and reopen Firefox the deleted bookmarks are still there.

I am currently running 3.0.8. For unknown reasons I am unable to upgrade. I have several bookmarks that I am unable to permanently delete. I can delete them during my session but when I close and reopen Firefox the deleted bookmarks are still there.

All Replies (4)

more options

Please do the following first of all.

  • Go to Download Firefox v3.6.17 and download it to the desktop.

  • Then go to Add/Remove Programs, scroll down to "Mozilla Firefox" and remove it, choosing to keep your bookmarks, customizations etc., (don't checkmark the box).

  • Then reboot and delete the folder called "Mozilla Firefox" at this location: C:\Program Files\Mozilla Firefox

  • Finally run the installation file you downloaded to the desktop earlier.

  • Your bookmarks, customizations etc., are maintained in a different location and will become available to you again once you complete the installation.


Next, update the following.


If the problem persists after performing the above steps, please try running Firefox in Diagnose Firefox issues using Troubleshoot Mode. If it functions properly in that configuration, then one of your add-ons is the culprit.

more options

Thank you for your reply unfortunately I am unable to upgrade my browser due to some unknow problem with the OS. I tried uninstalling the browser and deleting the program file and reinstalling it but I am still left with the original bookmarks with several that I wish to permantly delete. Any other suggestions?

more options

You should be able to delete bookmarks via the Bookamrk manager (press CTRL+SHIFT+DEL). Right click each one and then choose Delete.

But v3.0.8 is an unsafe browser which exposes your system to attack. Provided you can download 3.6.17 from the link I gave you, yopu should be able install it by booting Windows into Safe Mode and then installing it from there.

more options

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.