When I set the content settings to block images and try to navigate certain sites, the browser freezes.
I can stop the browser from displaying images from websites by clicking on the Firefox icon, then clicking on Options from the drop-down menu, then clicking on options from the new drop-down menu, then clicking on the Content tab, and finally un-exing the box next to "Display images." Now the browser won't display images. But when I visit certain sites while in this mode, such as Yahoo! or Goodsearch, and try to navigate within these sites, I find that the browser has frozen up. There seems no way to unfreeze it except to press Ctrl+Alt+Delete, log off, log on again, and unblock images before proceeding further. How do I prevent this freezing problem?
All Replies (6)
Disable Addons like Adblock plus.
We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
- Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
- In that text field, enter %APPDATA% and press Enter. An explorer window should open.
- From that explorer window, double-click on the Mozilla folder, then double-click on Firefox and then on Crash reports. Double-click on submitted.
- Now, you should see a list of files that contain reports. Go to View > Arrange Icons by > Modified to get the most recent files at the top of the window.
- Open the most recent 5 files with a text editor and copy the IDs.
- Paste each ID into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
Thanks! Disabling addons seems to have done the trick.
Provide the website links
By website links, do you mean the urls for sites where I encountered the freezing? Those would be www.yahoo.com and www.goodsearch.com.
Try the Firefox Safe Mode to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.
(If you're not using it, switch to the Default theme.)
- You can open the Firefox 4.0+ Safe Mode by holding the Shift key when you use the Firefox desktop or Start menu shortcut.
- Or use the Help menu item and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
Don't select anything right now, just use "'Start in Safe Mode" To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again. If it is good in the Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one.
Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.
When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.
I don't have much motivation to go through all that when simply turning off the add-ons has already solved the problem, as I mentioned previously.