We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Thunderbird down loads emails over and over, why?

  • 3 respostas
  • 2 have this problem
  • 8 views
  • Last reply by e-gaulue

Neil C
Neil C
more options

when a new email reaches my provider all previous emails already down loaded are down loaded again

when a new email reaches my provider all previous emails already down loaded are down loaded again

All Replies (3)

e-gaulue
e-gaulue
more options

Same here, observed since we moved from 60.8 to 60.9.

It doesn't happen to everybody, but some have a full mailbox download, several times a day.

It often happens simultaneously with a message saying "there was a connexion failure with the account provider" asking if we want to "retry, change password or cancel".

We also observed connexion attempt to mail account provider of mailbox that has been destroyed for a while. God: Mail Account Zombies ?

Maybe it's 3 different troubles. Looks like profiles corruption, why?

I didn't try to go back to 60.8 because we are on a shared windows terminal server and the one who is responsible for upgrading is the first who launch Thunderbird in the morning.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

who is your provider?

e-gaulue
e-gaulue
more options

OVH (France)

But Thunderbird also tell me it doesn't manage to connect sbs2003 that was an internal server, down for 3 years now.

No email account shows any link to this server for this profile, but there was one in the past.

Why does it try to connect to this server now?