We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Issue with Importing MBOX Files in Thunderbird using ImportExportTools NG

  • 1 resposta
  • 0 have this problem
  • Last reply by david

amerdrmarwa
amerdrmarwa
more options

I am facing an issue while trying to import my emails into Thunderbird using the ImportExportTools NG add-on. Here is a summary of the steps I’ve followed and the problem I am encountering:

I successfully downloaded and installed the ImportExportTools NG add-on in Thunderbird. I made sure that my Google Takeout archive was extracted properly, and the files in the Mail folder are in .mbox format. When I go to Tools , I can't see ImportExportTools NG . I can only see tools > import > no option for import mail. 

Also  ImportExportTools NG > Import profile, the system is unable to detect or recognize the MBOX files

see attached for screen shot

I would appreciate any assistance in resolving this issue so I can import my emails into Thunderbird without further problems. Please let me know if there are any specific troubleshooting steps I should follow or if there are additional configurations required for the add-on to work properly.

Thank you for your support. I look forward to your guidance.

I am facing an issue while trying to import my emails into Thunderbird using the ImportExportTools NG add-on. Here is a summary of the steps I’ve followed and the problem I am encountering: I successfully downloaded and installed the ImportExportTools NG add-on in Thunderbird. I made sure that my Google Takeout archive was extracted properly, and the files in the Mail folder are in .mbox format. When I go to Tools , I can't see ImportExportTools NG . I can only see tools > import > no option for import mail. Also ImportExportTools NG > Import profile, the system is unable to detect or recognize the MBOX files see attached for screen shot I would appreciate any assistance in resolving this issue so I can import my emails into Thunderbird without further problems. Please let me know if there are any specific troubleshooting steps I should follow or if there are additional configurations required for the add-on to work properly. Thank you for your support. I look forward to your guidance.
Capturas de pantalla anexas

All Replies (1)

david
david
  • Top 10 Contributor
more options

since you're importing files, not profiles, depending on where you want to store the messages, try this: - highlight Local Folders - rightclick and select the importexporttools option to import mbox - locate a desired mbox file and click ok. - repeat the above for each mbox to import

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.