Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

i click the firefox icon more than one times during several seconds(in order to start firefox),and then my tabs and tab groups will lost!

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by guigs

hirenloong
hirenloong
more options

i use firefox30 on windows. and i have more than 50 tabs. sometimes firefox starts very slowly,so i click it many times and then when firefox shown,my tabs and tab group all gone!

i use firefox30 on windows. and i have more than 50 tabs. sometimes firefox starts very slowly,so i click it many times and then when firefox shown,my tabs and tab group all gone!

All Replies (1)

guigs
guigs
more options

HI hirenloong, I am sorry to hear that Firefox is slow on starting up. It sounds like you "Restore tabs from last time" and that there are 50 or more? https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up

Please make sure that after the update that the antivirus is allowing Firefox to make the connections to those old tabs. http://kb.mozillazine.org/Firewalls


Please post back with your troubleshooting results.