Avatar for Username

Cari Bantuan

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Pelajari Lebih Lanjut

Utas ini telah diarsipkan. Silakan membuat pertanyaan baru jika Anda membutuhkan bantuan.

Firefox crashes

  • 1 balas
  • 1 memiliki masalah ini
  • 1 kunjungan
  • Balasan terakhir oleh Brandon Vita

johnblaxall
johnblaxall
more options

About half the time, when I try to log into a gmail account n my Mac Air (2014), when I click on the password bar the "wheel" appears and can only be eliminated by a restart (which includes a "force quit" of Firefox). After the force quit and restart, the gmail account invariably opens without a problem.

About half the time, when I try to log into a gmail account n my Mac Air (2014), when I click on the password bar the "wheel" appears and can only be eliminated by a restart (which includes a "force quit" of Firefox). After the force quit and restart, the gmail account invariably opens without a problem.

Semua Balasan (1)

Brandon Vita
Brandon Vita
more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.