We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Why are my password files are empty after I used Mozbackup to transfer files to new pc -

  • 1 eyano
  • 2 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya philipp

more options

I have upgraded from Win XP to Win 7. I updated my profile using Mozbackup and all my bookmarks transferred with no problem. I have no passwords, however. I tried copying the signons and key3 files again, but no luck.

Help!

I have upgraded from Win XP to Win 7. I updated my profile using Mozbackup and all my bookmarks transferred with no problem. I have no passwords, however. I tried copying the signons and key3 files again, but no luck. Help!

Solution eye eponami

hello AnitaL, in newer versions you'll have to copy over logins.json & key3.db in order to import your passwords.

Tanga eyano oyo ndenge esengeli 👍 2

All Replies (1)

more options

Solution eye oponami

hello AnitaL, in newer versions you'll have to copy over logins.json & key3.db in order to import your passwords.