Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

38.5 not working - cannot open message pane

paulemarshall
paulemarshall
more options

Installed 38.5. The reading pane shows only the main title page for the account - email, accounts, advanced features.

If I click on inbox it does not show the messages. However I can right-click on inbox and it will Open in New Tab.

The Tools and Help menus are missing.

I have rolled back to 38.1 and that works ok. I've tried installing 38.5 again (twice) and same problem.

You might find more people have this problem if it was easier to report it.

Installed 38.5. The reading pane shows only the main title page for the account - email, accounts, advanced features. If I click on inbox it does not show the messages. However I can right-click on inbox and it will Open in New Tab. The Tools and Help menus are missing. I have rolled back to 38.1 and that works ok. I've tried installing 38.5 again (twice) and same problem. You might find more people have this problem if it was easier to report it.

Solution eye eponami

Lots of people report it and get offered a solution.

https://support.mozilla.org/en-US/questions/1103431

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (2)

user01229325
user01229325
more options

Solution eye oponami

Lots of people report it and get offered a solution.

https://support.mozilla.org/en-US/questions/1103431

paulemarshall
paulemarshall Nkolo motuna
more options

Yes installing 38.5.1 does fix the problem but I was not offered that as an update. Only this morning I accepted an install of 38.5.0 again. Searching support did not reveal there was an update. Anyway all good now so thanks.