Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Sync setup - Says cookies are disabled when they are not

  • 5 biyano
  • 5 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya FredMcD

more options

Hello,

I was about to switch to new Firefox from Chrome, but I am unable to create an account or login to Firefox sync due to error that says that "Cookies and local storage are required"

I am pretty computer-savvy and enabling cookies is very simple for me, however, no matter what I do (set cookies enabled, third party cookies enabled, third party cookies kept until they expire, add site to whitelist, etc. Even tried running Firefox as an administrator) the message still appears:

Cookies and local storage are required

Cookies are still disabled


So this must be some kind of a bug on your side.

Hello, I was about to switch to new Firefox from Chrome, but I am unable to create an account or login to Firefox sync due to error that says that "Cookies and local storage are required" I am pretty computer-savvy and enabling cookies is very simple for me, however, no matter what I do (set cookies enabled, third party cookies enabled, third party cookies kept until they expire, add site to whitelist, etc. Even tried running Firefox as an administrator) the message still appears: Cookies and local storage are required Cookies are still disabled So this must be some kind of a bug on your side.

Ezalaki modifié na unknownG

Solution eye eponami

Solved the problem by fully uninstalling Firefox and doing a fresh install with all settings reset to default. I guess the problem was somewhere in the upgrade process. All good now.

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (5)

more options

I also tried clearing cookies, cache and all data. Didn't help.

Here's the screens

more options
more options

FredMcD said

https://support.mozilla.org/en-US/kb/websites-say-cookies-are-blocked-unblock-them

Which part of my post(s) you didn't understand? Tried all of that, it's not rocket science. I even posted screenshots.

I have done what could be done on my side (Google search), found the link you posted and a few others, tried it all and it didn't help. Here's another screen.

Ezalaki modifié na unknownG

more options

Solution eye oponami

Solved the problem by fully uninstalling Firefox and doing a fresh install with all settings reset to default. I guess the problem was somewhere in the upgrade process. All good now.

more options

That was very good work. Well done.