We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox is not open, but Windows insists that it is.

  • 1 eyano
  • 1 eza na nkokoso oyo
  • 7 views
  • Eyano yasuka ya FredMcD

more options

I can't: open a Firefox window; open Firefox in safe mode; locate Firefox in the Task Manager; reinstall Firefox; access my profile. What to do? The computer seems convinced that Firefox is open even after several restarts. I can't uninstall or reinstall because of this. Totally lost. Any help appreciated.

I can't: open a Firefox window; open Firefox in safe mode; locate Firefox in the Task Manager; reinstall Firefox; access my profile. What to do? The computer seems convinced that Firefox is open even after several restarts. I can't uninstall or reinstall because of this. Totally lost. Any help appreciated.

All Replies (1)

more options

Do you have the Firefox icon on your quick launch? Right click on it, and select Open New Window. Sometimes this works. If it opens, close it by Menu > File > Exit.