Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

How do I fix an error message on Firefox ?

  • 1 eyano
  • 3 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya philipp

stoneybroke.50
stoneybroke.50
more options

When trying to load Firefox for web browsing, I get an on-screen message saying to inform website owners that an error in network protocol was detected. It is w network protocol violation. I have a windows 7 laptop

When trying to load Firefox for web browsing, I get an on-screen message saying to inform website owners that an error in network protocol was detected. It is w network protocol violation. I have a windows 7 laptop

All Replies (1)

philipp
philipp
  • Moderator
more options

hi stoneybroke.50, sorry for a late reply. there are a couple of similar other user reports, so we are looking into the issue in https://bugzilla.mozilla.org/show_bug.cgi?id=1528317.

are you able to trigger the error message somewhat reliably with particular steps? if so, could you please capture a http log while the problem is occurring which would help mozilla's developers understand what's going on and how to fix it: https://developer.mozilla.org/en-US/docs/Mozilla/Debugging/HTTP_logging#Using_aboutnetworking

(it would probably best if you upload the log via https://send.firefox.com/ and send me a private message here on the support site with the link you've received there )