Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Google drive files not downloading in Firefox Browser

  • 1 eyano
  • 5 eza na bankokoso oyo
  • 692 views
  • Eyano yasuka ya averagehuman

more options

I am using Firefox Browser V81.0 (64-bit) on MacOS Catalina and I'm experiencing issues with downloading files specifically from Google Drive. I can download other files using Firefox, but it doesn't work when using GDrive. I know it's an issue with Firefox because I've tried downloading the GDrive files using Safari and it's fine.

What happens is I'll click download and then there is no prompt that asks me if I'd like to download the file.

I also looked at this thread and followed the troubleshooting measures (including clearing the browser cache and starting Firefox in Safe Mode), but it did not solve the problem: [https://support.mozilla.org/en-US/que.../1157677]

I've also tried un-installing/re-installing Firefox. And I have my adblocker disabled for Google Drive.

Any suggestions for how to resolve the problem?

I am using Firefox Browser V81.0 (64-bit) on MacOS Catalina and I'm experiencing issues with downloading files specifically from Google Drive. I can download other files using Firefox, but it doesn't work when using GDrive. I know it's an issue with Firefox because I've tried downloading the GDrive files using Safari and it's fine. What happens is I'll click download and then there is no prompt that asks me if I'd like to download the file. I also looked at this thread and followed the troubleshooting measures (including clearing the browser cache and starting Firefox in Safe Mode), but it did not solve the problem: [[https://support.mozilla.org/en-US/questions/1157677]] I've also tried un-installing/re-installing Firefox. And I have my adblocker disabled for Google Drive. Any suggestions for how to resolve the problem?

Solution eye eponami

[UPDATE: RESOLVED]

I found the solution to this issue. If you disable "Enhanced Tracking Protection" when visiting Google Drive pages, then you're able to download files.

Tanga eyano oyo ndenge esengeli 👍 2

All Replies (1)

more options

Solution eye oponami

[UPDATE: RESOLVED]

I found the solution to this issue. If you disable "Enhanced Tracking Protection" when visiting Google Drive pages, then you're able to download files.