Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird email

  • 7 biyano
  • 0 eza na bankokoso oyo
  • Eyano yasuka ya arlev

more options

Opened my email account today, 12/24/2024, and I am missing a folder and can't find.

Opened my email account today, 12/24/2024, and I am missing a folder and can't find.

All Replies (7)

more options

Which folder are you missing? Was it a system folder or one you made? Was it under an account or offline?

Helpful?

more options

The Folder "2024 Monthly Bills" was created by me, under my Thunderbird Acct.

Helpful?

more options

Is it possible that you've dragged it into another folder so that it's become a subfolder? If so, there will be an expansion arrow beside it. Clicking on it will drop the contents.

Helpful?

more options

Sorry no, I physical checked them all as a 1st hope.

Helpful?

more options

Go to C:\Users\[Username]\AppData\Roaming\Thunderbird\Profiles\[default-release]\Mail\Local Folders and then follow the path that's set up in TB to see if you can see the name of the folder amongst the others that you've made.

It'll just confirm if the folder is still there. Somebody else will need to help with how to get TB to recognise it if it is.

Helpful?

more options

Tried your address and it couldn't find the file.

Helpful?

more options

redmrk said

Tried your address and it couldn't find the file.

If the name of the folder is not in or around the place I suggested then, almost certainly, the folder and contents have gone. 'Why?' I have no idea. But, if you can find a file named as the folder was, then I can suggest a possible way to recover it.

Helpful?

Tuna motuna

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.