why do i have problems witrh virgin media email with firefox 7 (it's ok in IE8)?
main problem is i can't scroll down in firefox 7 but can in ie8. Also often slower than ie, but only in virgin mail. Smooth scrolling or auto scrolling makes no difference
Solution eye eponami
Create a New Profile as a test to check if your current profile is causing the problems.
-> Basic Troubleshooting - Make a New Profile
IF that New Profile works then you can recover your Bookmarks and Passwords from the Old Profile.
-> Recover important data from an old profile
Check and tell if its working.
Tanga eyano oyo ndenge esengeli 👍 0All Replies (7)
-> Clear Cookies & Cache
-> Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
Check and tell if its working.
Thanks. I've followed your advice and (one by one) I've deleted cache and cookies, disabled add-ons and plug-ins, gone into safe mode, updated extensions and gone into default theme. None of them make any difference. Of course thye problems are resolved if I load Virgin Mail in Basic HTML, but that's not what I want to be in.
I should have added that I also tried clearing Network Cache.
-> Try the suggestions mentioned in the following articles:
Check and tell if its working.
None of those actions make any difference
Solution eye oponami
Create a New Profile as a test to check if your current profile is causing the problems.
-> Basic Troubleshooting - Make a New Profile
IF that New Profile works then you can recover your Bookmarks and Passwords from the Old Profile.
-> Recover important data from an old profile
Check and tell if its working.
Thanks, that probably would fix it but I don't want to tamper with my profile in case I make a mistake and mess things up. Thanks anyhow.