Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Website worked fine, but since update some mouse over images no longer work. However site works fine in IE & Chrome.

  • 8 biyano
  • 1 eza na nkokoso oyo
  • 3 views
  • Eyano yasuka ya noaht

rancidmunkey
rancidmunkey
more options

Firstly the website in question was working fine until the last firefox update.

I have checked the website on several different devices using different browsers & firefox is the only one that im having trouble with.

The website is for a small hand made clothing website. The products are split into 4 categories:

  1. Dressware
  2. Knitware
  3. Accessories
  4. Attic

On the category pages there are several thumbnail images for the products located on the left hand side of the page. On the right hand side of the page is one large default image.

The page is set up so that when the user mouse overs a thumbnail image the large default image, on the right hand side of the page, will change to display a larger version of the thumbnail.

At the moment this is very temperamental. Sometimes the default image will be there once the page loads. But once you mouse over a thumbnail image, the default image will disappear.

This appears to be random, there doesn't seem to be a specific thumbnail image that trigers the loss of the default image.

Sometimes the thumbnail images also disappear at random. Again there doesn't seem to be specific images that disappear. Images that I had trouble with yesterday have returned today....

When the user clicks on a thumbnail image it takes them through to the actual product page. Product page setup is the same as the individual category pages, series of thumbnails with main default image.

The above mentioned problems also feature on these product pages. Again seemingly randomly.

The site looks fine within IE & Chrome & worked fine within Firefox. I have only begun to change the site since the problem was brought to my attention.For this reason im sure the problem lies with Firefox.

Any help on identifying the problem would be fantastic.

Firstly the website in question was working fine until the last firefox update. I have checked the website on several different devices using different browsers & firefox is the only one that im having trouble with. The website is for a small hand made clothing website. The products are split into 4 categories: # Dressware # Knitware # Accessories # Attic On the category pages there are several thumbnail images for the products located on the left hand side of the page. On the right hand side of the page is one large default image. The page is set up so that when the user mouse overs a thumbnail image the large default image, on the right hand side of the page, will change to display a larger version of the thumbnail. At the moment this is very temperamental. Sometimes the default image will be there once the page loads. But once you mouse over a thumbnail image, the default image will disappear. This appears to be random, there doesn't seem to be a specific thumbnail image that trigers the loss of the default image. Sometimes the thumbnail images also disappear at random. Again there doesn't seem to be specific images that disappear. Images that I had trouble with yesterday have returned today.... When the user clicks on a thumbnail image it takes them through to the actual product page. Product page setup is the same as the individual category pages, series of thumbnails with main default image. The above mentioned problems also feature on these product pages. Again seemingly randomly. The site looks fine within IE & Chrome & worked fine within Firefox. I have only begun to change the site since the problem was brought to my attention.For this reason im sure the problem lies with Firefox. Any help on identifying the problem would be fantastic.

All Replies (8)

the-edmeister
the-edmeister
  • Moderator
more options

http://www.llynfitextiles.co.uk/dress.html


Which Firefox update?
Doesn't work in Firefox 9.0.1 or Firefox 3.6.28 either.

rancidmunkey
rancidmunkey Nkolo motuna
more options

When I updated to the current version, 13.0.1

ideato
ideato
more options

Try to disable hardware acceleration and check it again :

from Tools > Options > Advanced > General > Browsing: UNCHECK "Use hardware acceleration when available"


thank you

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

No problem here with the mouse over and restoring the default image. Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

I notice that you have two body tags and the the last image (gfx/rope.jpg) is missing and gives a 404 error.

  • Firefox > Web Developer > Page Source
  • Tools > Web Developer > Page Source (Ctrl+U)
  • Right-click on a web page to open the context menu and select View Page Source 
<body>

<body onload="MM_preloadImages('gfx/hat-default.jpg','gfx/decoration-default.jpg','gfx/mitts-default.jpg','gfx/dsgmitts-default.jpg','gfx/dsgscarf-default.jpg','gfx/beret-default.jpg','gfx/necklace-default.jpg','gfx/rope.jpg')">
rancidmunkey
rancidmunkey Nkolo motuna
more options

Thanks for the suggestion ideato, however it hasn't fixed the problem.

The problem is happening on a number of different devices, not just mine.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you using HTTP pipelining?

You can check the network.http.* prefs on the about:config page and reset all bold user set network.http prefs to the default value via the right-click context menu -> Reset.

rancidmunkey
rancidmunkey Nkolo motuna
more options

cor-el

I have removed the rope.jpg code as the image isn't used on this page.

Checked the theme and it was already set to default.

I have also tried running Firefox within safe mode and still the problem persists.

Thanks for the suggestions though.

noaht
noaht
more options

I found this page while looking to solve the same (or similar) issue. It was happening to me on google's search results page. Images inside the "shopping" box would disappear upon mouseover, and so would the hyperlink with it's own mouseover.

Ad Blocker Plus was my problem. I turned it off for google.com, problem solved. I can't explain it, but it stands to reason ABP was identifying it as some sort of advertising.

May or may not be related to your issue. Good luck.

N

Ezalaki modifié na noaht