Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

the current update interfers with alienware software, firefox turns black and can't see anything

  • 1 eyano
  • 2 eza na bankokoso oyo
  • 17 views
  • Eyano yasuka ya cor-el

wolvierip
wolvierip
more options

I have windows 7, on an alienware laptop. The updated version of firefox turns black when I move my mouse over it, it worked fine with the last version of firefox. I can't see the border of the window as well, it flashes on and off, as I said, this never happened with the last version of firefox.

I have windows 7, on an alienware laptop. The updated version of firefox turns black when I move my mouse over it, it worked fine with the last version of firefox. I can't see the border of the window as well, it flashes on and off, as I said, this never happened with the last version of firefox.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to disable hardware acceleration in Firefox (you need to close and restart Firefox).

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Ezalaki modifié na cor-el