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Firefox 39.0 for Mac stopped opening PDFs; all I get is an empty tab.

  • 3 replies
  • 4 have this problem
  • 48 views
  • Last reply by AliceWyman

ewmsdg
ewmsdg
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My Firefox 39.0 for Mac no longer opens PDFs. It used to pop them right open in a new tab; for some reason, no longer. Any ideas??

My Firefox 39.0 for Mac no longer opens PDFs. It used to pop them right open in a new tab; for some reason, no longer. Any ideas??

All Replies (3)

AliceWyman
AliceWyman
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See PDF files are blank or cause an error message on Mac

Your plugins list shows Adobe® Acrobat® Plug-in for Web Browsers. Try setting another PDF viewer for Portable Document Format (PDF) in Firefox Preferences - Applications panel.

ewmsdg
ewmsdg Question owner
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I followed these directions but still no go. PDFs still do not open in Firefox. I have disabled the Adobe Acrobat Plug-In and tried both Preview and the Ffx default PDF viewer, and still nothings works.

AliceWyman
AliceWyman
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What happens when you try to open this PDF file? (It's linked from the Use Adobe Reader to view PDF files in Firefox article.)

http://static.mozilla.com/moco/en-US/pdf/mozilla_privacypolicy.pdf

If that PDF file doesn't open then you could try to restart in Firefox Safe Mode. Details on that here: Diagnose Firefox issues using Troubleshoot Mode Do PDF files open in Firefox Safe Mode?

(You can also try a Refresh but see this article first: Refresh Firefox - reset add-ons and settings