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Ancestry Advanced Imaging is not loading

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  • 2 osoby mają ten problem
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  • Ostatnia odpowiedź od the-edmeister

Famagusta
Famagusta
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When I search Census records on Ancestry.co.uk I am asked if I would like to upgrade to Ancestry's Advanced Imaging but it will not download and says it is not compatible with Firefox. Is there any way around this?

When I search Census records on Ancestry.co.uk I am asked if I would like to upgrade to Ancestry's Advanced Imaging but it will not download and says it is not compatible with Firefox. Is there any way around this?

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the-edmeister
the-edmeister
  • Moderator
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Ancestry.com needs a special image viewer plugin for Firefox. The manner in which that plugin was installed in earlier versions of Firefox won't work in Firefox 3.6+, so whoever created that plugin would need to re-write that plugin to get it to be able to be installed.

That said, a Firefox user can still install that plugin manually using these instructions.
http://ancestry.custhelp.com/cgi-bin/ancestry.cfg/php/enduser/sab_answer.php?p_faqid=3809&p_sid=lxn4zZWj
Forget the first two paragraphs, use the info under:
How to install the Enhanced Imager Viewer manually in Firefox 3.X

That DLL you need is in this Zip file.
http://c.ancestry.com/Affiliate/Knowledgebase/Images/Ancestry/npImgCtl.zip