We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Dashlane stopped working on MAC 10.9.5 when Firefox updated. NO dot at all under the reindeer.

  • 1 ответ
  • 1 имеет эту проблему
  • 3 просмотра
  • Последний ответ от guigs

more options

Firefox updated this morning to 33.1. My Dashlane is also up to date. Reindeer is present in toolbar. It is grey BUT has NO dot. I checked the extension. The extension is present and enabled. This has happened on both my desktop MAC 10.9.4 as well as my MacBook Air 10.9.5. Really need a solution. Can't get into anything. Thanks so much.

Firefox updated this morning to 33.1. My Dashlane is also up to date. Reindeer is present in toolbar. It is grey BUT has NO dot. I checked the extension. The extension is present and enabled. This has happened on both my desktop MAC 10.9.4 as well as my MacBook Air 10.9.5. Really need a solution. Can't get into anything. Thanks so much.

Все ответы (1)

more options

HI please update the dashline plugin or try a new install. Mozilla is looking into this issue and has provided the recommendation of that update as a work around.

Please report back if you have any further issues about this topic. Thank you.