Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

Junk mail flags do not remain set

  • 2 ответа
  • 1 имеет эту проблему
  • 4 просмотра
  • Последний ответ от gbray

gbray
gbray
more options

Mail flagged as junk by my ISP is moved to Spam/Junk Mail folder. Some of the messages do not have the Spam/Junk flag set. I set them manually, then move to a different folder. When I come back to Spam/Junk the flags are cleared. This occurs only on some of the spam/junk mail not all.

What is the issue/problem and a fix. Seems like once a message is flagged as spam/junk the flag should not clear unless I do something.

Mail flagged as junk by my ISP is moved to Spam/Junk Mail folder. Some of the messages do not have the Spam/Junk flag set. I set them manually, then move to a different folder. When I come back to Spam/Junk the flags are cleared. This occurs only on some of the spam/junk mail not all. What is the issue/problem and a fix. Seems like once a message is flagged as spam/junk the flag should not clear unless I do something.

Все ответы (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Is this a yahoo account? their spam filter is out of control and not opt out.

gbray
gbray Задавший вопрос
more options

No, it is not a Yahoo account. Fastmail.

The problem only occurs accessing the mail account via Thunderbird. Some of the message that will not keep the Thunderbird spam flag are flagged by the ISP as spam others are not. Using other email applications, the problem does not occur. Accessing the account directly using a browser, all the email moved to the spam/junk mail folder by Fastmail remain there and the tags/flags are unchanged.