We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

All my files have switched to an HTML extention and will not open

  • 1 ответ
  • 1 имеет эту проблему
  • 7 просмотров
  • Последний ответ от philipp

more options

At some point all my file (MS Office) extensions changed to .html and says Firefox html document, and the proper application will not open the appropriate file. I am moving to a new computer and need to save all my files and move them to the new computer. How do I get all my files back to the correct extension to open them?

At some point all my file (MS Office) extensions changed to .html and says Firefox html document, and the proper application will not open the appropriate file. I am moving to a new computer and need to save all my files and move them to the new computer. How do I get all my files back to the correct extension to open them?

Все ответы (1)

more options

hi djdodd13, this problem won't be related to firefox - it has no functionality to tamper with your office files, so we will likely not be set-up to help you with that issue. unfortunately changing file extensions are often a symptom of crypto-locker extortionware...