Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

Failure creating a subfolder

  • 1 ответ
  • 1 имеет эту проблему
  • 5 просмотров
  • Последний ответ от sfhowes

jeff111
jeff111
more options

Sometimes when I try to create a subfolder nothing happens. I tried a few times but still nothing. Then I created a folder called Test and it worked. Then I tried to rename Test to my real name it says that one already exists, but it doesn't show on the list. Is there a way to find the subfolders that exist but don't show, so I can get rid of them? And why is it letting me create some but not others?

Thanks. Jeff

Sometimes when I try to create a subfolder nothing happens. I tried a few times but still nothing. Then I created a folder called Test and it worked. Then I tried to rename Test to my real name it says that one already exists, but it doesn't show on the list. Is there a way to find the subfolders that exist but don't show, so I can get rid of them? And why is it letting me create some but not others? Thanks. Jeff

Выбранное решение

There may already be a folder with the same name, but it's not subscribed. If this is an IMAP account, right-click the account in the Folder Pane, Subscribe..., click Refresh, and review the subscribed and not-subscribed folders.

Прочитайте этот ответ в контексте 👍 0

Все ответы (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Выбранное решение

There may already be a folder with the same name, but it's not subscribed. If this is an IMAP account, right-click the account in the Folder Pane, Subscribe..., click Refresh, and review the subscribed and not-subscribed folders.