We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Trying to open Firefox today I get the message: A copy of Firefox is already open. Only one copy of Firefox can be open at a time. 'm stuck!

  • 5 ответов
  • 1 имеет эту проблему
  • 2 просмотра
  • Последний ответ от FredMcD

more options

I can't access Firefox. Get message: A copy of Firefox is already open. Only one copy of Firefox can be open at a time.

Firefox is not open and I need it!

I can't access Firefox. Get message: A copy of Firefox is already open. Only one copy of Firefox can be open at a time. Firefox is not open and I need it!

Выбранное решение

Macs: Make sure you install Firefox properly and that you do not run Firefox from within the DMG (Disk Images) file. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Прочитайте этот ответ в контексте 👍 0

Все ответы (5)

more options
more options

iMac OS 11.3.1 Can't identify FF version as can't open it! Can't find FF in library or app support so can't find profile Really stuck.

more options

Выбранное решение

Macs: Make sure you install Firefox properly and that you do not run Firefox from within the DMG (Disk Images) file. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

more options

Thank you so much! I didn't quite understand everything but by some magic it worked!! And Firefox is back with me and all seems to be in order.

more options

Glad to help. Safe Surfing.