Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

"Update Available" message keeps popping up.

  • 3 ответа
  • 2 имеют эту проблему
  • 1 просмотр
  • Последний ответ от FredMcD

wfpb94
wfpb94
more options

Does the "Update Available" popup screen shown in the uploaded image come from Firefox? It keeps coming back it seems every time I open Firefox. I clicked "Update" a few times, but Firefox never got updated, as far as I can tell. I tried turning off NordVPN but that does not allow an update to occur. Now I just click "Dismiss" if I need to see what's behind the popup. You have to click either "Update" or Dismiss" to get it to go away. There is no "x" at the upper right on the popup screen, which would allow you to close the screen without clicking either "Update" or "Dismiss". I worry that by clicking on either I am downloading some malware. William F Briel

Does the "Update Available" popup screen shown in the uploaded image come from Firefox? It keeps coming back it seems every time I open Firefox. I clicked "Update" a few times, but Firefox never got updated, as far as I can tell. I tried turning off NordVPN but that does not allow an update to occur. Now I just click "Dismiss" if I need to see what's behind the popup. You have to click either "Update" or Dismiss" to get it to go away. There is no "x" at the upper right on the popup screen, which would allow you to close the screen without clicking either "Update" or "Dismiss". I worry that by clicking on either I am downloading some malware. William F Briel
Приложенные скриншоты

Выбранное решение

If you have trouble with the upgrade, use this link; http://www.mozilla.org/en-US/firefox/all/

Прочитайте этот ответ в контексте 👍 0

Все ответы (3)

FredMcD
FredMcD
more options

Выбранное решение

If you have trouble with the upgrade, use this link; http://www.mozilla.org/en-US/firefox/all/

user164610329600682453241671438679576694424
user164610329600682453241671438679576694424
more options

This is so annoying! Literally 2x/day, and it won't actually update OR fully "Dismiss". I'm using FF at work and this is not selling my coworkers from Chrome AT ALL.

FredMcD
FredMcD
more options

divineladyofwar Check with your IT. It could be their setup is causing issues.