We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Retrieving bookmarks

  • 2 ответа
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от FredMcD

more options

I recently got a new hard drive installed on my PC. My computer guy said all I had to do was log into my account and it would automatically load all my bookmarks that I had saved in Firefox/Mozilla. It didn't, and now I don't know how to proceed. Any help would be much appreciated. Thanks, Scott

I recently got a new hard drive installed on my PC. My computer guy said all I had to do was log into my account and it would automatically load all my bookmarks that I had saved in Firefox/Mozilla. It didn't, and now I don't know how to proceed. Any help would be much appreciated. Thanks, Scott

Все ответы (2)

more options

Hi Scott, sorry to hear Sync didn't work for you. It definitely works best when both installations of Firefox are connected simultaneously.

Do you have any backups from your old hard drive, or access to it as an external drive?

more options

It's possible that when you logged into sync, the servers thought the old data had been deleted and deleted that data on the servers.