Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Random unistall/reinstall lost all my book marks

more options

Hey y'all, I just closed Firefox and tried to open in up again a few minutes later. The icon in my taskbar threw an error saying it couldn't find the executable. I typed Firefox into the run dialog and FF came up but has no icons on the home screen, zeroed out my bookmarks bar below the URL field and deleted all my bookmarks (100s).

I went into the User/../../Mozilla folder system and found a folder called bookmarksBackup or something similar. It was completely empty.

Any chance these were saved somewhere else as well?

126.0.1 (64-bit) on Windows

Thanks

Hey y'all, I just closed Firefox and tried to open in up again a few minutes later. The icon in my taskbar threw an error saying it couldn't find the executable. I typed Firefox into the run dialog and FF came up but has no icons on the home screen, zeroed out my bookmarks bar below the URL field and deleted all my bookmarks (100s). I went into the User/../../Mozilla folder system and found a folder called bookmarksBackup or something similar. It was completely empty. Any chance these were saved somewhere else as well? 126.0.1 (64-bit) on Windows Thanks

Выбранное решение

If you haven't already, I would start with a normal shut down and restart of Windows.

If Firefox still can't start up, you can download the full installer to reinstall the program. Please see the steps in the following article: Custom installation of Firefox on Windows.

If you are looking on disk and you start with this shortcut --

%APPDATA%\Mozilla\Firefox\Profiles

-- there usually are multiple folders. The one whose name ends with .default-release (not the simpler .default) typically has the most data. When you reinstall Firefox, the installer should detect and use that folder, unless it is locked for some reason, in which case you might be forced to create a new profile.

Прочитайте этот ответ в контексте 👍 0

Все ответы (5)

more options

Выбранное решение

If you haven't already, I would start with a normal shut down and restart of Windows.

If Firefox still can't start up, you can download the full installer to reinstall the program. Please see the steps in the following article: Custom installation of Firefox on Windows.

If you are looking on disk and you start with this shortcut --

%APPDATA%\Mozilla\Firefox\Profiles

-- there usually are multiple folders. The one whose name ends with .default-release (not the simpler .default) typically has the most data. When you reinstall Firefox, the installer should detect and use that folder, unless it is locked for some reason, in which case you might be forced to create a new profile.

more options

Hey, thanks for your reply.

I didn't need to reinstall, as soon as I called it from the run prompt windows found it, so that was never a problem.

I did see that .default-release folder. It has 17 .jsonlz4 files. They are all from may and june. They are mostly gibberish.

more options

I will reinstall FF now but I also just noticed that my TOR install is also out of whack.

more options

Hi, So I went to Import Bookmarks, navigated to that folder you suggested and chose the last backup. There were all restored.

Thanks for your awesome help!

more options

Glad you got it working. And lz4 is a kind of compression, so gibberish it definitely is if you don't decompress it first before reading.