Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Error with the mail account

  • 6 ответов
  • 1 имеет эту проблему
  • Последний ответ от mondialdutheatre

more options

Hello,

I can't receive new emails on my Thunderbird account because every time I try to refresh my inbox, I get this message:

‘An error has occurred while saving your messages. Make sure that the file system gives you write rights and that you have enough free disk space to copy the inbox’.

No problem with webmail.

We have another computer in the office connected to Thunderbird that receives all our emails. All the settings are the same, except that we haven't updated Thundebird.

We use a POP system.

Thank you for your feedback!

Hello, I can't receive new emails on my Thunderbird account because every time I try to refresh my inbox, I get this message: ‘An error has occurred while saving your messages. Make sure that the file system gives you write rights and that you have enough free disk space to copy the inbox’. No problem with webmail. We have another computer in the office connected to Thunderbird that receives all our emails. All the settings are the same, except that we haven't updated Thundebird. We use a POP system. Thank you for your feedback!
Приложенные скриншоты

Все ответы (6)

more options

I have no solution, just a comment. You mention that error message indicates lack of free disk space. Since this is a POP account, the issue may be that there is insufficient disk space on that computer.

Полезно?

more options

Hi,

I've deleted over 3,000 emails and the message still appears, unfortunately.

I really don't know what to do...

Полезно?

more options

Check to see what free space you have on your computer. Are you just attempting to download new messages, or are you attempting to copy the inbox/ It is unclear in reading your post.

Полезно?

more options

I have enough disk space according to my computer. the problem is that I don't receive any new emails when I refresh the mailbox because this message appears. I'm not trying to save anything, just to receive emails normally. I haven't touched anything since the last time and I did the last update.

Полезно?

more options

Ok, this is beyond what I know on disk problems. I hope someone else sees the thread and comments

Полезно?

more options

No worries! Thank you so much for your help

Полезно?

Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.